Refund policy

🔁 Return & Refund Policy – myFashion

At myFashion, we take pride in delivering premium Banarasi sarees and jewellery crafted with care. We request our customers to read product descriptions carefully before placing an order to ensure satisfaction.

📦 Return Window

We offer a 3-day return policy, which means you have 3 days from the date of delivery to request a return.

✅ Eligibility for Return

To be eligible for a return:

  • The item must be unused, unworn, and unwashed

  • All original tags must be intact

  • The product must be returned in its original packaging

  • Proof of purchase is required

Returns requested after 3 days of delivery will not be accepted.

🚫 Non-Returnable Items

The following items are not eligible for return:

  • Sale or discounted products

  • Gift cards

  • International orders (outside India)

📩 How to Request a Return

To initiate a return, please email us at:

📧 myfashion.kadambini@gmail.com
📱 Or WhatsApp us at +91 6361187193

If your return request is approved, we will share:

  • Return shipping instructions

  • Return shipping label (if applicable)

Please note:
Items sent back without prior approval will not be accepted.

Return shipping charges will be borne by the customer unless the product received is damaged or incorrect.

🔍 Damaged or Incorrect Items

Please inspect your order immediately upon delivery.

If the product is:

  • Damaged

  • Defective

  • Incorrect item received

Contact us within 24 hours of delivery with photos or videos for quick resolution.

We are committed to making it right.

Please Note:-Slight colour variation may occur due to lighting and screen resolution. This will not be considered a defect.

🔄 Exchanges

Currently, we do not offer direct exchanges.

If you wish to change your product, you may:

  1. Return the eligible item

  2. Place a new order separately

💰 Refund Process

Once we receive and inspect your returned item, we will notify you about approval.

If approved:

  • Refunds will be processed to your original payment method

  • Processing time: Within 10 business days

Please note:
Banks and payment gateways may take additional time to reflect the refund.

If 15 business days have passed since approval and you have not received the refund, please contact us at:

📧 myfashion.kadambini@gmail.com

💛 Our Zero Return Initiative

As a growing Indian brand, we encourage mindful purchases.
If you need assistance in choosing the right saree, feel free to contact us before ordering. We are happy to help you one-on-one via WhatsApp.