Refund policy

🔄 Return & Refund Policy – myFashion

Last updated: August 2026

At myFashion, we carefully check and pack every order before dispatch. We request customers to review the product description, fabric details, images and other product information before placing an order.

📦 Return Window

We offer a 3-day return policy from the date of delivery.

A return request must be submitted within 3 days of delivery.

Returns requested after this period will not be accepted.

✅ Return Eligibility

To be eligible for a return:

The product must be unused, unworn and unwashed.
Original product tags must remain attached.
The product must be returned in its original packaging.
Proof of purchase/order details must be available.
The product must be in the same condition in which it was delivered.

🚫 Non-Returnable Products

The following products are not eligible for return:

Products purhased under Promotional Sale Or Special Offer.
Gift cards
International orders

As myFashion currently ships within India only, international orders are not currently accepted.

📩 How to Request a Return

To request a return, contact us within 3 days of delivery:

Email: Contact@myfashionsaree.com
WhatsApp: +91 6361187193

Please provide your order details and, where required, photographs or videos of the product.

Do not send a product back without receiving return approval and instructions from myFashion.

💰 Return Shipping Charge

For an approved customer-initiated return:

A fixed ₹150 return charge will be deducted from the refundable amount.
This charge covers the reverse shipping cost.
No additional restocking fee will be charged.

The ₹150 return charge will not apply where the product received is verified as damaged, defective or incorrect.

🔍 Damaged, Defective or Incorrect Product

Please inspect your order as soon as it is delivered.

If you receive a product that is:

Damaged
Defective
Incorrect

please contact us within 24 hours of delivery with photographs or videos showing the issue.

We will review the issue and provide the appropriate resolution.

For verified damaged, defective or incorrect products, the ₹150 return charge will not apply.

🎨 Colour Variation

Slight colour differences may occur because of:

Product photography lighting
Screen brightness
Display settings
Differences between individual screens/devices

Minor colour variation caused by these factors is not considered a product defect.

🔄 Exchanges

We currently do not offer direct product exchanges.

If you wish to purchase a different product, you may:

Return the eligible product according to this policy.
Place a new order separately.

💳 Refund Process

Once the returned product is received by myFashion, it will be inspected to confirm that it meets the return eligibility conditions.

If the return is approved:

The refund will be processed to the original payment method used for the order.
The applicable ₹150 return charge will be deducted for customer-initiated returns.
No restocking fee will be charged.
For verified damaged, defective or incorrect products, the ₹150 return charge will not apply.
Refunds will be processed within 5–7 business days after the return is approved.

Banks or payment gateways may require additional time for the refund to appear in the customer's account.